Your order will be shipped within 1-3 business days. You'll receive a confirmation email once your order has been shipped.

You can pay with Ideal, Sofort, credit card or pay later with Klarna.

Yes, we ship to both the Netherlands and Belgium.

The pieces are made of brass, with a layer of genuine 14k or 16k gold. A special coating ensures the jewelry retains its color for a long time!

To enjoy your purchase for as long as possible, there are a few steps you can follow:

1. Avoid direct contact with water: Our items are water-resistant. You can therefore wear them while showering and exercising. To extend the life of your items, it's best to protect them from prolonged contact with water.

2. Avoid chemicals: Avoid contact of your gold-plated jewelry with harsh chemicals such as perfume, hairspray, and cleaning products. These can damage the gold plating. Want to preserve the color for as long as possible? Apply perfume or hairspray before putting on the jewelry to prevent potential damage.

3. Clean gently: To keep the surface of your gold-plated jewelry clean, you can occasionally use a soft cloth to wipe away light stains. Avoid using abrasive materials or harsh cleaning agents, as these can damage the gold plating.

4. Store in a dry place: To preserve the shine of your gold-plated jewelry for as long as possible, it's advisable to store it in a dry place, preferably in a jewelry box or a sealed bag. This will protect it from moisture and oxidation.

By following these simple steps, you can ensure that your items last for years and that the color stays beautiful for a very long time!

From the date of purchase, you have a 6-month warranty on all items, so you are assured of the best quality!

You can contact us by sending an email to info@vivi-vee.nl or by sending a message on Instagram or Facebook.

You can return your order by registering it via info@vivi-vee.nl.